Resources
KCET DTV Customer Service Hotline:
- 1-800-282-0964
- (9 am – 5 pm, Mon. – Fri.)
- Online: kcet.org/about/DTV
- Member & Viewer Services (Membership or Programming Questions):
- 1-323-953-5238
- (9 am – 5 pm, Mon. – Fri.)
DTV Consumer Hotline and Converter Box Coupon Program
- Phone: 1-888-DTV-2009 (1-888-388-2009) 24-hour hotline
- Hearing Impaired: TTY-1-877-530-2634 (English)
- TTV-1-866-495-1161 (Spanish)
- Mail: DTV Converter Box Coupon Program
PO Box 2000 Portland, OR 97208-2000
- Online: www.dtv2009.gov
- Fax: 1-877-DTV-4ME2 (1-877-388-4632)
Print materials for download
These guides will help you make a smooth transition into digital TV.
List of Approved DTV Converter Boxes
Need Some More Help?
KCET is pleased to offer help, advice, information and technical tips to help you through this transition. Our goal is to help you find answers and solutions to all your digital TV questions. However, there may be some questions that require more technical support than we are able to provide. And because KCET reaches a large and geographically diverse area, some viewers may face other challenges that will also require more customized assistance. In both of these instances, please contact the 24-hour DTV Consumer Hotline at 1-888-DTV-2009 or 1-888-388-2009
Thank you.
